Midas Real Estate – Privacy Policy

Last Updated: July 22, 2025

At Midas Real Estate, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, mobile applications, services, or in-person communications.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information from and about you, including:

• Personal Identification Information: Name, address, email address, phone number, date of birth, nationality, passport details, Emirates ID details, and other government-issued identification.
• Financial Information: Bank account details, income information, credit history (with your explicit consent where required), and other financial data necessary for property transactions (e.g., mortgage applications, payment processing).
• Property Preferences: Information about your property interests, such as desired location, property type, budget, size, and other criteria.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages through our website or social media.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including pages viewed, links clicked, and search queries.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
• Publicly Available Information: Information from public sources such as land registries or public social media profiles.

2. How We Collect Your Information

We collect information through various methods, including:

• Direct Interactions: When you provide information directly to us, such as when you inquire about a property, register for an account, sign up for newsletters, fill out forms, or communicate with our agents.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data and Usage Data using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as:
  • Analytics providers (e.g., Google Analytics).
  • Advertising networks.
  • Search information providers.
  • Property portals and real estate listing websites.
  • Government agencies and public registries (e.g., Dubai Land Department).

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Our Services: To facilitate property sales, purchases, rentals, and management; to connect buyers with sellers, and tenants with landlords.
• To Communicate with You: To respond to your inquiries, provide updates on properties, send transactional communications, and inform you about our services.
• To Personalize Your Experience: To tailor property recommendations and marketing messages to your preferences.
• For Marketing and Promotion: To send you marketing communications about properties, services, and promotions that may be of interest to you (you can opt-out at any time).
• For Internal Operations: To manage our business, improve our services, develop new offerings, perform data analysis, and ensure the security of our systems.
• To Comply with Legal and Regulatory Obligations: To fulfill our legal, regulatory, and compliance requirements, including anti-money laundering (AML) and know-your-customer (KYC) regulations in the UAE.
• For Fraud Prevention and Security: To detect and prevent fraudulent activities and secure our systems and data.

4. Disclosure of Your Information

We may share your information with the following categories of recipients:

• Within Midas Real Estate: Your information may be shared with our employees, agents, and affiliates who require access to it to provide our services.
• Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
  • Payment processors.
  • IT and system administration services.
  • Marketing and advertising agencies.
  • Data analytics providers.
  • Legal, accounting, and other professional advisors.
• Other Parties Involved in Property Transactions:
  • Buyers/Sellers/Landlords/Tenants: To facilitate property transactions, relevant information (e.g., your name, contact details, property details) may be shared with other parties involved in the transaction.
  • Financial Institutions: Banks, mortgage providers, and other financial institutions for mortgage applications and financial advice.
  • Government and Regulatory Bodies: Dubai Land Department (DLD), RERA, financial intelligence units, and other government or regulatory authorities as required by law.
  • Legal Professionals: Lawyers, notaries, and other legal advisors.
  • Property Management Companies: If applicable for rental properties.
  • Valuers and Surveyors.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. International Data Transfers

Midas Real Estate operates in Dubai Marina, Dubai, United Arab Emirates. Your information may be stored and processed in the UAE. By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws than your own. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: To request a copy of the personal information we hold about you.
• Right to Rectification: To request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (Right to Be Forgotten): To request the deletion of your personal information under certain circumstances.
• Right to Restrict Processing: To request the restriction of processing your personal information under certain circumstances.
• Right to Data Portability: To request the transfer of your personal information to another organization or directly to you, under certain circumstances.
• Right to Object: To object to the processing of your personal information, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• By email: info@midasdubai.com
• By visiting this page on our website: www.midasdubai.com
• By phone number: +971 4 369 7331
• By mail: Shop No 7, Al Seef Tower, near Tamani Hotel, Dubai Marina, P.O.Box : 487954, Dubai.